Went in for microdermabrasion earlier this year. Sonal accidentally poked me in the eye with the wand during the procedure, which would be least expected from a "trained" professional! Throughout the procedure she kept trying to sell me additional services and products. She also continuously kept asking me questions about myself and where my family was from, which I found annoying and intrusive because all I wanted to do was to relax. No matter how much I kept silent, she wouldn't get the message!! Seriously lacks professionalism. Won't return.