I made an appointment for 3:30 and when i got there two people without an appointment we’re just checking in, before anything started, i told them i had an appointment for 3:30 and they still dealt with them first. I waited for 15 minutes before i left because i made the appointment with the intention of getting out of there around 430 and they were no where near getting other people finished. I thought that appointments took priority over walkins but this isn’t the first time i’ve encountered this problem