I went to this salon for a layered haircut with bangs and the asian stylist said it was an ugly suggestion and then agreed that I didnt need a haircut. My hair is 25 inches long! I need a haircut! And, the manager just looked on as she suggested I go see another stylist. I dont know what that was about, but I have never had such an insult to my injury at a chatters salon before! I would never recommend this salon to anyone who is like me!